Our Response to COVID-19

To our Northtown Customers and Family,

At Northtown, we want to make sure our customers and associates remain safe during these evolving times.  The circumstances surrounding the Coronavirus (COVID-19) since March 2020 has had an impact on us all.  We want you to know we are here for you and have taken steps to do whatever we can to assist you and your family with your vehicle needs.

The health and safety of anyone on Northtown property is our highest priority: 
For your protection and that of our associates, we have taken the following steps:

If you have NOT been fully vaccinated, please continue to wear a mask.  If you are fully vaccinated, you may choose to not wear a mask

According to the CDC website, people are considered fully vaccinated: 
2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines,
OR 2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine.
If you don't meet these requirements, regardless of your age, you are NOT fully vaccinated.

We Have Also:
  • We've implemented an increased cleaning schedule of our facilities to include sanitizing door handles, counters, chairs as well as using disinfecting wipes in vehicles several times a day. 
  • Our associates are practicing social distancing and are committed to good hygiene including frequent hand washing and cleaning their work areas multiple times.
We're prepared to provide needed service to accommodate you during these trying times.  In accordance with the current New York State policy, we're able to provide you with:

VEHICLE SALES - ARE SHOWROOMS ARE OPEN!  However, if you prefer set an appointment to accommodate any needs you can call our general number at 716.638.2500 or we are available through any of our websites to assist you with our Northtown SNAP Delivery

SERVICE & Parts - Open Monday through Saturday 7:30 a.m. to 9:00 p.m. 
Please reach out to your Service Manager at 716-923.2100.  You can also click HERE to schedule your service appointment online.

COLLISION - We are available to assist with your collision needs Monday through Saturday.  Please call 716-614-1900.

Our team members continue to be dedicated to serving you during these challenging times. We hope you and your loved ones continue to stay safe and healthy.

Sales Hours

  • Monday9:00am - 9:00pm
  • Tuesday9:00am - 9:00pm
  • Wednesday9:00am - 9:00pm
  • Thursday9:00am - 9:00pm
  • Friday9:00am - 9:00pm
  • Saturday9:00am - 5:00pm
  • SundayClosed

How can we help?

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  1. Northtown Volkswagen

    1135 Millersport Highway
    Amherst, NY 14226

    • Sales: 716-926-8710
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Get in Touch

  • Contact our Sales Department at: 716-926-8710
  • Monday9:00 AM - 9:00 PM
  • Tuesday9:00 AM - 9:00 PM
  • Wednesday9:00 AM - 6:00 PM
  • Thursday9:00 AM - 9:00 PM
  • Friday9:00 AM - 6:00 PM
  • Saturday9:00 AM - 5:00 PM
  • SundayClosed