OEM Parts

Northtown Volkswagen - Parts FAQs

You Ask & We Answer - Frequently Asked Questions

Should I Buy OEM Parts?

If you're in the market for the best-quality automotive replacement parts, you can't go wrong with OEM Parts.  Original Equipment Manufacturer parts are genuine replacement parts that are specifically made to fit the exact make and model of your vehicle.

Should I Get Aftermarket Auto Parts?


Aftermarket auto parts are usually cheaper and sold by third-party affiliates, but we don't recommend buying them.  They are of inferior quality to OEM parts and don't offer the same extended warranty coverage as genuine replacement parts.

Which Parts Are Most Expensive to Repair?

The most expensive automotive parts to repair include engine cylinders, hybrid batteries, transmissions, and suspension components.  Any heavy-duty part that's an integral part of the frame or chassis might also cost you more than traditional auto parts.

When Should You Request OEM Parts?

You should always request OEM products when shopping for new parts or accessories for your vehicle in Tonawanda, NY.  This habit translates into better quality replacement parts and will help you save money further down the road.

What Car Parts Are Covered or Not Covered By Warranty?

Comprehensive warranty coverage doesn't always include all replacement auto parts.  The two most common types of vehicle warranty coverage include powertrain and bumper-to-bumper, which covers transmission, gaskets, axles, transfer case, engine, AC and heating, safety features, and high-tech systems like infotainment displays and touchscreens.

Should I Buy Car Parts from Amazon?

The choice is yours, but we don't recommend buying replacement auto parts from Amazon.  Shopping online for genuine and high-quality auto parts on large e-commerce sights like Amazon may seem more affordable, but you get what you pay for and what you're getting lacks the reliable quality of OEM parts.

Can You Bring Your Own Parts to The Dealer?

If you purchase parts yourself and want help installing them on your vehicle, we invite you to bring in your own auto parts to our Northtown Volkswagen dealership.  Our expert team can help inspect your parts for quality and let you know if they will be a good fit for your vehicle in Buffalo, NY.

Where Do I Buy Used Auto Parts?

If you're in the market for used auto parts, we recommend working with our team at Northtown Volkswagen to help determine which pre-owned parts are best for your vehicle.  Buying used isn't always the best choice, but it can be more beneficial than buying brand new parts in some cases.

How Do I Choose Between OEM Auto Parts and After MARKET Parts?

Using the information on this page, it's easy to determine that choosing OEM auto parts over aftermarket products is the best route to take.  They offer comprehensive warranty coverage, high-quality durability and are certified to last your vehicle, whereas aftermarket products are not.

What is the Difference between Re-manufactured, Refurbished, and Rebuilt Auto Parts?

  • Re-manufactured auto parts are taken apart, cleaned, inspected, and tested before being re-engineered and put back together
  • Refurbished auto parts are used parts that have been revitalized to look, work, and feel like new
  • Rebuilt auto parts only replace the components that are broken and are then reassembled with the original parts

What Advice Do I Need When Shopping For Used Auto Parts?

Please contact our service team at Northtown Volkswagen for professional advice when shopping for used auto parts in Williamsville, NY.

What Do I Do With Old or Defective Auto Parts I No Longer Need?

Instead of throwing away your old or defective auto parts in the trash, it's important to recycle them properly.  Our team will help take your old auto parts off your hands and will dispose of them without harming the environment.

Contact Us

If you have any more questions about service, please call or contact us online at Northtown Volkswagen to learn more!  We look forward to hearing from you!


Northtown Volkswagen

1135 Millersport Highway
Directions Amherst, NY 14226

  • Sales: 716-923-2101
  • Service: 716-836-4666

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  1. Northtown Volkswagen

    1135 Millersport Highway
    Amherst, NY 14226

    • Sales: 716-926-8710
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Get in Touch

  • Contact our Sales Department at: 716-926-8710
  • Monday9:00 AM - 7:00 PM
  • Tuesday9:00 AM - 7:00 PM
  • Wednesday9:00 AM - 7:00 PM
  • Thursday9:00 AM - 7:00 PM
  • Friday9:00 AM - 7:00 PM
  • Saturday9:00 AM - 5:00 PM
  • SundayClosed