Service FAQs

Popular Answers to Frequently Asked Questions About Service

How Often Should I Get an Oil Change?

Getting an oil change is a relatively straightforward process that, if left unchecked, can cause permanent damage to your vehicle's engine.  We recommend getting an oil change once every six months, or for every 5,000 miles that you drive.  Depending on the make and model year of your vehicle, this interval may vary.

How Often Should I Check My Vehicle's Fluid Levels?

It's best practice to get in the habit of checking and regulating your vehicle's fluid levels at least a few times each month.  This promotes clean performance and gives you an inside look at your engine's inner-workings to help identify potential problems before they erupt into something more serious.

How Often Should I Change My Air Filter?

We recommend changing your air filter every three years or after 30,000 miles of driving.

Do I Really Need Winter Tires?

Winter tires offer increased traction control on slippery roads during the colder months of the year.  Winter tires are designed to adhere to the icy road conditions in Tonawanda, NY, with more confidence than traditional or all-season tires.

When Should I Replace My Brake Pads?

Your brake pads should be replaced when there is between 1/8-inches to 3/16-inches of brake pad remaining. Most newer brake pads come equipped with a small metal tab that will start to scratch and squeal against the rotor when they are worn down and ready to be changed.

When Should I Replace My Car Battery?

A quality car battery can last anywhere from three to five years.  To determine whether you should replace your car battery or not, we can help check the voltage using a digital multimeter.  You can also perform a visual inspection and look for any obvious signs of damage or corrosion around the battery.

When Should I Get a Tire Rotation?

Every manufacturer is different, but we recommend rotating your tires every 5,000 - 8,000 miles. This will help extend the lifespan of your tires and promote reliable on-road traction and stopping power in Buffalo, NY.

How Much Air Pressure Should I Put into My Tires?

Before inflating your tires with air, look at the outside wall of your tire for tire pressure information.  If you don't see it there, refer to your owner's manual or find the sticker on the inside of your door jam for more tire-related info.

What Should I Do When My Check Engine Lights Come On?

Check engine lights are the downfall of many drivers, but knowing how to manage them can help extend the lifespan of your vehicle drastically.  The next time you see a service light flashing on your dashboard, refer first to your owner's manual and then consult our team of service experts to help remedy the problem.

What Happens If I Ignore My Low Tire Pressure Warning Light

It's never a good idea to ignore or neglect any check engine lights on your dashboard. When you see the low tire pressure warning light flashing, it's a clear indication that you might need to refill your tires with air.

How Often Should I Have My Brakes Checked?

It's important to get your brakes checked periodically, at least twice per year. Checking your brakes once every six months will help you monitor your braking system's quality and help you identify any potential problems before they get worse.

What's the Point of a Tire Rotation?

Unbeknownst to many in Williamsville, NY, your tires actually wear down at different rates depending on how often and where you drive.  The point of a tire rotation is to help evenly spread out the wear and tear so that your tires last longer.

Why Does My Vehicle Need a Coolant Flush?

Flushing the old coolant out of your vehicle helps purify the cooling system, eliminating any dirt or debris that may have entered into the system.  This process is an essential step to maintaining the quality of your vehicle's cooling system.

Contact Us

Please call or contact us online at Northtown Volkswagen to learn more about service and to ask any additional questions you have.  We look forward to meeting you!


Northtown Volkswagen

1135 Millersport Highway
Directions Amherst, NY 14226

  • Sales: 716-923-2101
  • Service: 716-836-4666

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  1. Northtown Volkswagen

    1135 Millersport Highway
    Amherst, NY 14226

    • Sales: 716-926-8710
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  • Contact our Sales Department at: 716-926-8710
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