Average Score (298 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

298 Ratings

4.7 Average

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  • Claudia V.10-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Howard F.10-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Chris P.09-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Dion L.09-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Although I got an immediate appointment, it took 2 months for the repairs to be made and I never got updates throughout the process.

  • John F.09-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Had to bring my car in twice to complete the service...part wasn't available.

  • Phillip M.09-23-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Joe and Ben were terrific to deal with and made the experience easy and stress free. I would recommend them to anyone.

  • Jermaine V.09-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Juleeann N.09-22-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    The staff was great as well as the service !

  • Sammy M.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I love the service at the dealership. The only problem I have is the WiFi while waiting for my car.

  • Michael M.09-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Customer Service Team is awesome. The entire process was smooth and easy. I appreciate the Uber rides to and from dealership. Customer Service A++++