Average Score (298 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

298 Ratings

4.7 Average

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  • Kate D.09-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everyone on the team was very friendly! Dave helped explain everything and made the process seamless. Thank you!

  • Stephens T.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    excellent service!! from the custimer service rep on the phone to the techicians. Everyoone was great!!

  • Dennis S.09-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Just outstanding service

  • Alisa S.09-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Greg, my salesman was very knowledgeable about the Atlas, and sharing his experiences and how much he enjoyed helping someone get the right vehicle they wanted not what he wanted to sell. Greg is personable gets to know you. Listens to what you say and need in a vehicle. He helps through out each step till your satisfied. He explains everything in a clear manner and had no problem answering any questions.

  • Pradyuman J.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The people who welcomed, and assisted for my tire service were very professional & helpful.

  • Michael L.09-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    Super fast and helpful service manager

  • Jeffrey S.09-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Cassie was very attentive and helpful.

  • Paul F.09-09-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Pat is always helpful and never pushy.

  • Kayla L.09-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Service was fast and friendly. However no one explained to me that I had another recall requiring me to make another appointment a month later. I was never advised they would need my car again.

  • Debra K.09-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The service tech who took care of me was efficient and very nice. I didn’t have to wait long at all for the oil change and no one made a mess in my vehicle.